Data Protection · Privacy · Security

cv66 Privacy Policy — Your Data, Handled With Care

At cv66, your personal information is treated with the same seriousness as your funds. This policy explains exactly what data we collect, why we collect it, how we use it, and the rights you have over it — written in plain language, not legal jargon.

Last updated: January 2025

Six Ways cv66 Protects Your Privacy

Before reading the full policy, here are the core privacy commitments every cv66 player should know.

SSL Encryption on Everything

Every page, transaction, and data transfer on cv66 is protected by SSL encryption. Your login credentials, payment details, and personal information are never transmitted in plain text across any connection.

We Never Sell Your Data

cv66 does not sell, rent, or trade your personal data to third-party marketers. Your information is shared only with the service providers needed to operate the platform — payment processors, identity verifiers, and regulators where required by law.

You Control Your Data

cv66 players have the right to access, correct, and request deletion of their personal data at any time. Submit a request to [email protected] and the team will respond within 30 days in line with applicable data protection regulations.

Marketing Opt-Out Available

Promotional emails and SMS messages from cv66 are entirely optional. You can opt out of all marketing communications at any time through your account settings or by contacting support — without affecting your ability to use the platform.

Secure Data Storage

All cv66 player data is stored on secure servers with strict access controls. Only authorised personnel with a legitimate operational need can access personal data. Access logs are maintained and reviewed regularly.

Regulatory Compliance

cv66 operates under a valid gaming licence and complies with applicable data protection regulations. Anti-money laundering (AML) requirements mean some data must be retained for a defined period — this is explained fully in the policy below.


1 Who We Are

cv66 is an online gaming and sports betting platform operating at cv66.today, built specifically for players in Bangladesh. When this Privacy Policy refers to "cv66", "we", "us", or "our", it means the cv66 platform and the team responsible for operating it.

cv66 acts as the data controller for the personal information you provide when registering and using the platform. This means cv66 determines the purposes and means of processing your personal data, and is responsible for ensuring that processing is carried out lawfully and transparently.

If you have any questions about how cv66 handles your personal data, you can contact the team at any time via live chat on the platform or by email at [email protected]. The support team is available 24 hours a day, seven days a week.

Scope: This Privacy Policy applies to all personal data collected through the cv66 website at cv66.today, the cv66 mobile app, and any communications between you and the cv66 support team. It does not apply to third-party websites or services that may be linked from the platform.

2 Data We Collect

cv66 collects only the personal data that is necessary to provide the platform's services securely and in compliance with applicable regulations. The following table summarises the categories of data cv66 collects and why.

Data Category Examples Purpose
Identity Data Full name, date of birth, gender, national ID number Account registration, age verification, KYC compliance
Contact Data Mobile number, email address Account communication, support, transaction alerts
Financial Data bKash/Nagad number, transaction history, deposit and withdrawal records Payment processing, fraud prevention, AML compliance
Technical Data IP address, device type, browser, operating system, session data Security monitoring, fraud detection, platform optimisation
Usage Data Games played, bets placed, pages visited, session duration Personalisation, responsible gaming monitoring, product improvement
Communications Data Live chat transcripts, support emails, feedback submissions Customer support, dispute resolution, quality assurance

cv66 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.

3 How We Collect Your Data

cv66 collects your personal data through the following channels:

  • Direct registration: Information you provide when creating your cv66 account, including your name, mobile number, and date of birth.
  • Identity verification: Documents you submit during KYC verification, such as a copy of your national ID card or passport.
  • Transactions: Payment details and transaction records generated when you deposit or withdraw funds on cv66.
  • Platform activity: Data generated automatically as you use the cv66 platform, including games played, bets placed, and pages visited.
  • Support interactions: Information you share when contacting cv66 support via live chat, email, or any other channel.
  • Cookies and tracking technologies: Technical data collected automatically through cookies and similar tools when you visit cv66.today. See Section 7 for full details.
  • Third-party providers: In some cases, cv66 may receive data from identity verification partners or fraud prevention services to supplement the information you have provided directly.

Minimum Data Principle: cv66 only collects data that is genuinely needed to operate the platform and meet regulatory obligations. We do not collect data speculatively or for purposes beyond those stated in this policy.

4 Why We Use Your Data

cv66 uses your personal data for the following specific purposes. Each purpose is tied to a legitimate reason for processing, which is explained in Section 5.

  • Account management: Creating and maintaining your cv66 account, processing login requests, and managing account settings.
  • Payment processing: Handling deposits and withdrawals via bKash, Nagad, and other approved payment methods.
  • Identity and age verification: Confirming that you meet the eligibility requirements to use cv66, including the minimum age of 18.
  • Fraud and security: Detecting and preventing fraudulent activity, unauthorised account access, and money laundering.
  • Regulatory compliance: Meeting obligations under applicable gaming licence conditions and anti-money laundering regulations.
  • Customer support: Responding to your queries, resolving disputes, and improving the quality of support provided.
  • Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behaviour and applying protective measures where appropriate.
  • Marketing communications: Sending you promotional offers, bonus notifications, and platform updates — only where you have opted in to receive them.
  • Platform improvement: Analysing usage data to improve the cv66 platform, fix bugs, and develop new features.

Marketing Opt-Out: If you no longer wish to receive promotional communications from cv66, you can unsubscribe at any time via the link in any marketing email, through your account settings, or by contacting support. Opting out of marketing does not affect your ability to use the platform.

5 Legal Basis for Processing

cv66 processes your personal data on one or more of the following legal bases, depending on the specific purpose:

  • Contractual necessity: Processing required to fulfil the contract between you and cv66 — including account creation, payment processing, and customer support.
  • Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering rules, age verification requirements, and gaming licence conditions.
  • Legitimate interests: Processing carried out for cv66's legitimate business interests, such as fraud prevention, platform security, and product improvement — provided these interests are not overridden by your rights.
  • Consent: Processing based on your explicit consent, such as sending marketing communications or using non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Where cv66 relies on legitimate interests as the legal basis for processing, a balancing assessment is conducted to ensure that the processing does not disproportionately impact your privacy rights. If you would like more information about any specific balancing assessment, contact [email protected].

6 Sharing Your Data

cv66 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your data is shared only in the following limited circumstances:

  • Payment processors: bKash, Nagad, and other payment service providers receive the transaction data necessary to process your deposits and withdrawals.
  • Identity verification providers: Third-party KYC service providers receive identity documents you submit to verify your age and identity.
  • Fraud prevention services: Specialist providers may receive technical data such as IP addresses and device fingerprints to assist with fraud detection.
  • Regulatory authorities: cv66 may be required to share data with gaming regulators, financial intelligence units, or law enforcement agencies where required by law.
  • IT and infrastructure providers: Cloud hosting and platform infrastructure providers may process data on cv66's behalf under strict data processing agreements.
  • Professional advisers: Lawyers, auditors, and compliance consultants may access data on a confidential basis where necessary for their professional services.

All third parties who process data on cv66's behalf are required to handle that data securely, use it only for the specified purpose, and comply with applicable data protection requirements. cv66 does not permit third-party service providers to use your data for their own purposes.

No Data Sales: cv66 has never sold player data and has no intention of doing so. Your personal information is a tool for delivering the service — not a product to be monetised.

7 Cookies and Tracking Technologies

cv66 uses cookies and similar tracking technologies on the cv66.today website to improve your experience, maintain your session, and gather analytics data. The following types of cookies are used:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Analytics cookies: Used to understand how players use the cv66 platform — which pages are visited most, how long sessions last, and where users encounter issues. This data is aggregated and anonymised.
  • Preference cookies: Store your platform preferences such as language settings and display options so you do not need to re-enter them on each visit.
  • Marketing cookies: Used only where you have consented, to track the effectiveness of cv66 promotional campaigns and personalise offers shown to you.

You can manage your cookie preferences through your browser settings at any time. Disabling non-essential cookies will not prevent you from using the cv66 platform, though some features may work less smoothly. A cookie consent banner is displayed on your first visit to cv66.today, where you can set your preferences.

Third-Party Cookies: Some analytics tools used by cv66 may set their own cookies. These are governed by the privacy policies of the respective providers. cv66 only uses reputable analytics providers and does not permit them to use cv66 player data for their own advertising purposes.

8 Data Retention

cv66 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

  • Active account data: Retained for the duration of your account and for a period of 5 years after account closure, in line with standard AML record-keeping requirements.
  • Transaction records: Financial transaction data is retained for a minimum of 5 years from the date of the transaction to comply with anti-money laundering regulations.
  • KYC documents: Identity verification documents are retained for 5 years after account closure or the end of the business relationship.
  • Support communications: Live chat transcripts and support emails are retained for 2 years for quality assurance and dispute resolution purposes.
  • Marketing data: Where you have opted in to marketing, your contact details are retained until you opt out. After opt-out, a suppression record is kept to ensure you are not contacted again.
  • Analytics data: Aggregated and anonymised analytics data may be retained indefinitely as it cannot be linked back to individual players.

When data is no longer required, cv66 deletes or anonymises it securely. Physical documents are shredded; digital data is permanently deleted from all systems including backups within a reasonable timeframe.

9 Your Privacy Rights

As a cv66 player, you have the following rights over your personal data. To exercise any of these rights, contact [email protected] with your registered mobile number and a description of your request.

Right of Access

Request a copy of all personal data cv66 holds about you. cv66 will provide this within 30 days of a verified request.

Right to Rectification

Request correction of any inaccurate or incomplete personal data held on your cv66 account.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.

Right to Restriction

Request that cv66 restricts processing of your data in certain circumstances, such as while a dispute is being investigated.

Right to Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service provider.

Right to Object

Object to processing based on legitimate interests or for direct marketing purposes. Marketing objections are actioned immediately.

Response Time: cv66 aims to respond to all privacy rights requests within 30 days. For complex requests, this may be extended by a further 30 days with prior notice. There is no charge for exercising your rights unless requests are manifestly unfounded or excessive.

10 Data Security

cv66 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:

  • SSL/TLS encryption: All data transmitted between your device and cv66.today is encrypted using industry-standard SSL/TLS protocols.
  • Access controls: Personal data is accessible only to cv66 staff and contractors who have a legitimate operational need. Access is controlled through role-based permissions and multi-factor authentication.
  • Secure servers: cv66 player data is stored on servers with physical and logical security controls, including firewalls, intrusion detection systems, and regular security audits.
  • Password hashing: Account passwords are stored as one-way cryptographic hashes. cv66 staff cannot view your password in plain text.
  • Regular security reviews: cv66 conducts periodic security assessments and penetration testing to identify and address vulnerabilities before they can be exploited.
  • Incident response: In the event of a data breach that poses a risk to your rights, cv66 will notify affected players and relevant authorities within the timeframes required by applicable law.

While cv66 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your cv66 account and never share your login credentials with anyone.

11 Children's Privacy

cv66 is strictly an adults-only platform. The minimum age to register and use cv66 is 18 years. cv66 does not knowingly collect personal data from anyone under the age of 18.

If cv66 discovers that personal data has been collected from a person under 18, that account will be closed immediately, all associated data will be deleted, and any funds deposited will be returned to the payment source after verification.

If you are a parent or guardian and believe your child has registered on cv66, please contact [email protected] immediately with the relevant account details. cv66 will investigate and take appropriate action within 24 hours of receiving the report.

Parental Controls: cv66 recommends that parents and guardians use parental control software to prevent minors from accessing online gambling platforms. A number of free tools are available for this purpose. Visit the Responsible Gaming page for more information.

12 Updates to This Policy

cv66 may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or data processing practices. When material changes are made, cv66 will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.

The updated policy will be published on this page with a revised "last updated" date at the top. Your continued use of the cv66 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

cv66 recommends reviewing this policy periodically. If you disagree with any changes, you may close your account by contacting support before the changes take effect, and cv66 will process your request in accordance with the data retention obligations described in Section 8.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way cv66 handles your personal data, please get in touch using any of the following channels:

  • Live chat: Available 24/7 directly on the cv66.today platform. Average response time is under 10 minutes.
  • Email: [email protected] — for privacy rights requests, please include your registered mobile number and a clear description of your request.

For formal privacy complaints that have not been resolved through the support process, you may escalate the matter to the relevant data protection authority or gaming regulator in the jurisdiction where cv66 holds its licence.

Response Commitment: cv66 acknowledges all privacy-related enquiries within 24 hours and provides a substantive response within 30 days. For urgent security concerns such as suspected unauthorised account access, contact live chat immediately for the fastest response.


Your Privacy Is Protected — Now Enjoy the Platform

Register your free cv66 account in under two minutes. Deposit via bKash or Nagad, claim your welcome bonus, and play with confidence knowing your data is in safe hands.

18+ only. Please play responsibly.  ·  Terms and Conditions  ·  Responsible Gaming